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Trade Counter Assistant - Oxfordshire

Trade Counter Assistant wanted in Witney, Oxfordshire.

KBB Recruitment are pleased to be working with a fast-growing, leading providers to the building, plumbing and electrical trades to help them find a new Trade Counter Assistant.

The business is a leading independent Builders Merchant, specialising in providing building supplies to the construction industry. They are proud to have an expanding network of building & plumbing merchants, electrical wholesalers and kitchen & bathroom showrooms within their portfolio.

Job Responsibilities

  • Deal with orders and enquiries received from customers and potential customers who attend the branch
  • Processing customer telephone orders that come into the branch.
  • Offering a high standard of customer service by greeting customers and politely ascertaining their needs and wants.
  • Adopting a pro-active approach to maximise sales to existing customers.
  • Actively making enquiries with customers who are not trading with the business by exploring new sales opportunities where possible.
  • Resolving customer queries, investigating complaints, and also resolving these as soon as possible.
  • Where appropriate, renegotiating product standard price, and also considering special prices when necessary to maximise product sales.
  • Be proactive in maintaining up to date technical knowledge of all products sold, ensuring that product knowledge is kept up to date with any technical product updates and changes.

Requirements:

  • Previously must have trade counter sales experience.
  • Knowledge of both plumbing and heating is a requirement.
  • Both IT literate and experience using Microsoft Office software.

Salary 25k - 35k DOE

 

Oxfordshire

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Contact Us

Enterprise Centre, Unit 7, Michael Way, Warth Park Way, Raunds, NN9 6GR

info@kbbrecruitment.co.uk

01933 448877

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